Affinity Consulting Blog

Serving our clients as efficiently and effectively as possible has always been a priority for each of us at Affinity. With that in mind, a few years ago, Affinity created our Client Services Team that is dedicated to being a first line of support for your legal software needs. As we enter the New Year, we wanted to take a moment to re-introduce you to this team and make sure that you understand how they can help you.

The Client Services Team is made up of 4 full-time, software consultants who have years of experience with all of the software products we support. This team is available Monday through Friday during our normal business hours to take your software support calls and emails and get you a resolution to your problem as soon as possible. When you need our help, you can reach us by phone by selecting “software support” from our attendant. If you prefer to send in an issue via email, simply direct it to This email address is being protected from spambots. You need JavaScript enabled to view it.. You will hear from one of our Client Service Team members whenever you have a problem.

At Affinity, our motto is “Improving the Lives of Our Clients, One Efficiency at a Time”. Our Client Services Team is there for you anytime you have a question, an issue or need to chat about how Affinity can help you solve your latest pain. Our goal is to get you the best service from the right consultant as quickly as possible and that starts with our Client Service Team – we hope to hear from you when you need us.

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