Affinity Consulting Blog

In a recent article in Legal Tech News, the article’s author reported that more than eighty (80) percent of law firms in 2015 still rely heavily on paper and paper records. Thus, we are still a highly environmental UNFRIENDLY industry and because of our paper clutching behavior, we remain highly inefficient and wasteful.

Every Word user knows that CTRL+S is the keyboard shortcut to save the currently open document. Those of us old enough to remember PC's that crashed without warning (basically anything before Windows XP) hit that keystroke combination habitually every few minutes.

Fortunately, PC's and operating systems are more reliable now. But it never hurts to be cautious. Fortunately Word has a built-in AutoRecover feature that automatically saves a backup copy of your files. This month we show you how to enable and use it.

With the recent release of Windows 10, much of the "talk" is about Cortana, Microsoft's new voice assistant. But if you are going to (wisely) wait to upgrade your primary office PC to Windows 10, you can still take advantage of the voice technology features built into Windows 8. This month's tip will describe Narrator and how to use it with Word.

Affinity Consulting loves to help improve the lives of our customers. We thought you might enjoy getting to know about the lives of some of our team members who help make that happen. Each month we will feature another member of the Affinity Team. Get to know us!

Meet Wray Withers, Client Service Team Member. Wray joined Affinity in May, 2013, with implementation and training experience at a small software company in Central Ohio. Wray and her husband have a sweet 2-year old boy who will soon be joined by “Mystery Son #2” in October. Athena, their big husky-mix, rounds out the family. Wray loves her job at Affinity because at least once a day, she gets to make someone’s day easier! “Whether I fix it myself or find someone who can help our client learn a better way, their day just got a little bit better – and sometimes the better way makes not just one day, but every day easier.”

Here’s a few more tidbits about Wray:

Favorite Vacation Spot: A big, long road trip…I love to go lots of places, like across the US from NY to Grand Canyon instead of just one place.

Favorite Food: Venezuelan street food called Arepa, especially Reina Pepiada – a spicy avocado and cooked chicken salad stuffed into corn meal cake.

Favorite Music: Anything not written to teach the ABCs to toddlers!

Hobbies/Interests: Reading German literature, especially Kafka. If you read any of his stories you’ll find him secretly very funny and your bad day will be put into perspective! Remember, it could always be worse!

If I won the lottery, I’d: Go on the honeymoon we’ve put off for over 3-years!

Favorite Affinity story: I love it when the Affinity teams get together outside of work and my favorite was when several of us in the Columbus, Ohio office visited the Tampa, FL office. We all went to an Octoberfest celebration in the sweltering heat and did the Chicken Dance together!

Last October, President Obama signed an executive order that will change how the U.S. processes credit cards effective October 2015.

EMV technology: Most retail U.S. businesses must adopt EuroPay-MasterCard-Visa type (chip and pin) terminals to process credit cards or risk a major shift in liability should fraud take place. Businesses that don’t process cards via chip-pin terminals are

on the hook for any fraud

. Formerly the banks were liable, but as of 10/1/15, retailers themselves are liable if they don’t adopt EMV technology.

After many years of procrastinating, I FINALLY started writing my novel. Lawyers are writers by nature, and it is a rare lawyer who doesn't at least consider writing a book.

But have your ever tried focused creative writing on a computer? There are distractions everywhere! Your email notifications, the allure of the web browser, updates to your Twitter feed, and do I even need to mention Facebook? How do you eliminate distractions when writing - short of resorting to a legal pad and pen? Go retro!

Client communication is no longer limited to traditional forms of communication like emails, letters and phone calls. Client portals are featured in many practice managements solutions, allowing law practices to share documents, appointments, notes, and other data directly with their clients. The comfort level in sharing legal information via client portals will only expand in the coming years, as clients and lawyers become accustomed to accessing sensitive data like banking information over the internet and mobile devices.

"Approximately 75% of all grievances filed against lawyers are the result of poor communication." * If you want to minimize the likelihood of a communication breakdown with your clients, here are some recommendations.

There you sit. It’s 7:30 p.m. You haven’t eaten, and by now you have missed your son’s hockey game. You are still not done with the brief that has to be filed tomorrow. You work about 12 hours a day (including Saturday) because you have a 2100 hour per year billable requirement. The firm bills your time at $250 per hour, but you certainly don’t get paid $250 per hour that you work. You wonder why you don’t just go out on your own. Keep that $250 for yourself. You could do this on your own.

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