Legal Software Training And Support

Master Your Legal Technology And Maximize Efficiency With Affinity Optimize

Affinity Optimize is a support program that delivers proactive, customized tech support, optimization, and training for the legal software you already have. So you can empower your law firm to work smarter and stay ahead of the competition.

Schedule A Discovery Call

Optimize your software for efficiency

Access on-demand help and support

Receive customized team trainings

Legal Tech Is Evolving Fast. Can Your Law Firm Keep Up?

If your legal tech isn’t delivering the time savings and productivity improvements you need, Affinity Optimize can help. Does any of the following sound familiar?

  • You’ve adopted new tech, but your team is using the same old, inefficient workflows
  • Gaps in team training lead to slow adoption of new tech – and lost productivity
  • New software complicates your firm’s operations instead of simplifying them

You Deserve To Make The Most Of Your Legal Technology

Introducing Affinity Optimize

Affinity Optimize is a customized software support program for law firms that want to maximize efficiency and productivity by leveraging the proper use of legal technology.

Comprehensive Support

Access Affinity’s legal technology experts whenever you need them with a dedicated point of contact and tech support line.

Product Expertise

Maximize ROI from your legal software with our team’s expert knowledge in legal practice management, billing, and document management systems.

Thorough Onboarding For New Users

Provide thorough training for each new user with comprehensive onboarding and support for new team members.

Proactive Guidance

Maximize gains in efficiency and productivity with regular optimizations that help you get the most out of your software.

Monthly Strategy Sessions

We’ll work together to proactively review your technology systems and make sure they’re helping you achieve your firm’s goals.

Custom Training For The Whole Team

Keep all team members on the same page with customized trainings built to the needs of your team members.

Intuitive Software Support For Law Firms And Legal Organizations

As attorneys, we understand that efficiency is key to growing your practice. That’s why we’ve helped organizations in the legal industry optimize software for maximum efficiency for over 20 years. So you can save time, save money, and set the stage for long-term success.

Schedule A Discovery Call

Solve Your Firm’s Biggest Problems Once And For All

Access an expert team with deep industry experience that understands both the how and why behind your business systems.

Get cutting-edge management solutions and software to meet your legal team’s specific needs.

Receive unmatched support, service, and guidance every step of the way. From discovery to implementation, and beyond.

Get your team up and running fast with training programs designed to save time and boost productivity.

Testimonials

The Affinity team is responsive and focused, providing swift and relevant feedback when we reach out to them. They address queries posed to them with clear demos. Added to this, they respond in a down-to-earth, we’ve got your back way, that reassures us that we’re working with the right team!

Catherine Lorandos

Glinton Sweeting O'Brien

Don’t overestimate your ability to implement document management on your own. We looked to Affinity, who has done it before, and were thinking about not just the software but the complete picture.

Andrew Nolan

Foulston Siefkin

It’s been a win across the board. Our disaster recovery and business continuity infrastructure have been stabilized.

Wally Saunders

Swift Currie

Affinity provides honest advice and assessments of prospective software programs. The “sales” effort is secondary to helping you find the right fit that works for your team.

Laureen Naidu

A&W Food Services of Canada Inc.

Since 2001 when I first started my own solo law practice, I’ve relied on the excellent people at Affinity to help select the best practice management software, to install it, and then to train me on how to use it. I’m grateful to have made this connection a long time ago!

Philip J. Gauer

Attorney at Law, LLC

What You Get With Affinity Optimize

With Affinity Optimize, your firm gains a partner dedicated to your firm’s growth and success.

Regular Health Checks

Receive comprehensive technology reviews to identify pain points and opportunities for improved efficiency.

Customized Project Board

Access a centralized hub where you can submit, monitor, and track requests for your project.

Thorough Onboarding For New Users

Get a dedicated form that sends your requests directly to our team members who help you implement them.

Dedicated Account Coordinator

You’ll be assigned a liaison who works with our internal teams to address your requests quickly and efficiently.

Seamless Setup

Receive one-on-one setup assistance for newly adopted technology to integrate new software into your existing systems with ease.

Personalized Onboarding & Training

Ensure fast, smooth adoption with customized onboarding and training sessions built around the needs of your team members.

Make The Most Of Your Legal Tech With Comprehensive Support From Affinity Optimize

Frequently Asked Questions

Why Not Just Pay For Support As Needed?

Affinity Optimize provides ongoing support and proactive improvements to help legal practices and organizations get the best long-term ROI on their legal technology.

Our System Works Just Fine; Why Do We Need This?

Even well-functioning systems can become outdated, and even fully-trained employees can forget how to use your software to the fullest potential. Regular optimization keeps you ahead of the curve, and training keeps your team's skills up-to-date.

If This Was Implemented Right, Why Would We Need Ongoing Support And Training Courses?

Technology is constantly evolving. Affinity Optimize helps your team grow with your technology so you can maximize ROI.

How Does Pricing Work For Affinity Optimize?

Rather than charging based on billable time, we bill based on the number of users you need and the number of products for which you need ongoing support.

Does Affinity Optimize Work For Any Firm?

Yes. We can help you optimize your legal software to improve productivity and efficiency regardless of firm size.

What Deliverables Do I Get From Affinity Optimize?

When you sign up for Affinity Optimize, you get health checks, dedicated project boards, and access to a helpdesk line for easy access to support. We also assign a dedicated coordinator to your account for personalized attention.