Chelsea Schuster

Professional Details

Chelsea serves as the Client Experience Manager for Affinity’s Mid-Market team, where she plays a pivotal role in shaping and operationalizing the client journey. She ensures clients are paired with the right team members, supported throughout their engagement, and guided through their roadmap with clarity and care. As a cross-functional bridge between Strategy, Implementation, and Optimize, she streamlines internal coordination, resource planning, and delivery processes to elevate the overall client experience.

Alongside her client-facing work, Chelsea remains a driving force behind Affinity’s internal culture. She continues to lead initiatives that foster wellness, inclusion, and community engagement, helping make Affinity a place where people feel connected and supported.

With over a decade of legal experience, Chelsea brings a sharp eye for detail and a natural sense of order to everything she does. Her superpower lies in connecting people and processes, building systems that support both clients and colleagues alike.

Personal Details

Chelsea is from Michigan and enjoys volunteering with Soroptimist International, supporting community initiatives, and spending her free time reading.