Client Testimonials

Don’t overestimate your ability to implement document management on your own.

We looked to Affinity, who has done it before, and were thinking about not just the software but the complete picture.
Andrew Nolan
Foulston Siefkin

It’s Been a win Across the Board.

Our disaster recovery and business continuity infrastructure have been stabilized.

Wally Saunders
Swift Currie

It’s good to find people like you…

Thank you for offering to be available to help me with any questions I might have had in formatting the Answer Brief I had due yesterday in the New Mexico Court of Appeals. Fortunately, as I became more familiar with the “architecture” of your template, along with referring to your “Formatting Complex Pleadings in Microsoft Word” whenever I encountered some difficulty, I was able to timely file a very nicely formatted Answer Brief. In a business world where, after purchasing a product or service, the buyer is often left to his or her own resources if any questions or difficulties arise, it is good to find people like you.

Robert F. Sanchez
New Mexico Office of the Attorney General

Awesome and inspiring…

I attended my first [Affinity] Bootcamp shortly after the Firm purchased CaseAware – it was awesome and inspiring. I knew after the first class that I wanted Affinity to help build our sequences so we would do it right the first time. We recently had Erica on site to assess our CaseAware “big picture”. What a great experience—we were glad to know we were doing many things right, but even happier to end up with a list of ways to improve our efficiency!

Lynn A. Carlson
Petosa Law LLP

What a delight!

I realized the other day that it was about a year ago that I attended the amazing CLE that you presented at the NCBA annual meeting in Wilmington. I just wanted to take a moment to say thank you SO MUCH for passing along so many helpful tools to get and stay organized. I am happy to report that, 12 months later, I have managed to incorporate many of your suggestions into my daily and weekly routines. As a result, I am much better organized, productive and happier!  Declaring email bankruptcy felt incredible, and I’ve kept up with inbox zero ever since. What a delight!

Christine Mazzone
General Counsel, Plant Health Care, Inc.

Great program!

This is about the fifth or sixth different MS Word program that I have participated in since this member benefit began. This Affinity Consulting arrangement (with associated programs) for the benefit of members is the greatest member benefit the [Colorado Bar Association] has initiated since I joined the bar association in 1973! And the MS Word programs are the greatest and most essential skill maintenance/update training for lawyers and staff.

Frank Hill
Frank T. Hill, Attorney at Law

Affinity provides honest advice and assessments.

Affinity provides honest advice and assessments of prospective software programs. The “sales” effort is secondary to helping you find the right fit that works for your team.

Laureen Naidu
A&W Food Services of Canada Inc.

Affinity was there for us!

Affinity was there for us every step of the way during our document management program transition!

Nic Mossor
Bailey & Glasser LLP

We love Affinity Consulting.

We love Affinity Consulting. They have helped us immeasurably by developing customized software that has increased our productivity and ability to serve our clients needs. Their team members are always knowledgeable and a pleasure to work with.

Christopher Borg
Starr Associates LLP

Thank you!

The technology we use is vital for navigating the litigation process as smoothly as possible. Thank you!

Barbara Thorn
Wood & Wood Law PA

Responsive and focused.

The Affinity team is responsive and focused, providing swift and relevant feedback when we reach out to them. They address queries posed to them with clear demos. Added to this, they respond in a down-to-earth, we’ve got your back way, that reassures us that we’re working with the right team!

Catherine Lorandos
Glinton Sweeting O'Brien

Great resource!

The Affinity team has proven to be a great resource and advocate for our firm and we look forward to our continued partnership.

Jeremy Lipford
Korde & Associates, PC

Grateful to have made this connection!

Since 2001 when I first started my own solo law practice, I’ve relied on the excellent people at Affinity to help select the best practice management software, to install it, and then to train me on how to use it. I’m grateful to have made this connection a long time ago!

Philip J. Gauer
Philip J. Gauer, Attorney at Law, LLC

Valuable relationship.

Our firm has worked with Affinity for a long time and a valuable relationship has developed over the years. Through the expertise of the Affinity staff, our firm has stayed ahead of the curve when it comes to our document management and financial technology. A level of trust has developed that makes us feel confident that our work flow puts us in a position to offer our clients a high level of representation.

Jacqueline Glade
Solomon Law Group

Excellent experience.

My experience with Affinity thus far as been limited, however, it has been excellent! I first sat in on a couple of trainings that Mr. Henley did at a small firm conference I attended and he was amazing. I never knew what all Microsoft Word could do! Our firm has Hot Docs but it was not being used to its fullest extent. My boss sent us to the 2 day hot docs training. It was overwhelming because it was so much information, but was very helpful and has helped our office become more efficient. The people who taught the classes were great and you could tell that they love their jobs and that they definitely know what they are doing! We even had some issues upgrading our Hot Docs version and Mr. Henley and his team went above and beyond to help us get them straightened out and made my job a lot easier!

Rebekah L. Chapman
Gregory E. Robinson, P.C.

The guy you want to talk to…

If you really want to begin to understand the MS Word program, Barron Henley is the guy you want to talk to.

Edward F. Cunningham
Law Office of Edward F. Cunningham

I have worked with Affinity for over 20 years!

I have worked with Affinity for over 20 years and have never had any problems. All the people that work for Affinity have always been polite and knowledgeable about the products/programs. They are prompt and efficient. I love the tutorial webinars on different programs.

CeCe Ingle
Harris, Hunt, & Derr, PA

Great technology answers.

Great technology answers. Great to know where to turn for the answers.

Peter L. Conway
Peter L. Conway, PC

Everything’s better!

Everything’s better with Affinity!

Bonnie P. Humphrey
Humphrey Law Office PC

Knowledgeable and thorough.

Erica was very knowledgeable and thorough with her consulting. I like how she emphasizes just how much we can do on our end to optimize our efficiency and cost-factor from System to Client with CaseAware.

KasieMarie Cash
Woods Oviatt Gilman, LLP

Personalized support.

Consulting is truly a client-based industry. Affinity excels at catering to that. They have seen all my ideas through to fruition and have truly provided us with the personalized support that our company needs.

Jennifer Fox
Kaplan Kirsch & Rockwell LLP

One stop shop.

Affinity is a fantastic “one stop shop.” They have an extensive team of resources. We have used parts and pieces thus far, which has been a terrific option. We haven’t done any major project implementations with them, but I have every faith in their capabilities to help us be successful!

Jennifer Colwell

Excellent results!

Affinity helped us move our proprietary forms from WordPerfect to Word, automating them using HotDocx. The results are excellent — now I just worry about the content, not the word processing. It is easy to draft documents now!

Thea Beatie Eliot
Thompson Welch Soroko & Gilbert LLP

Highly recommend.

Affinity has helped take our business to the next level. Affinity worked with us to customize and implement ActionStep, including creating workflows to streamline our processes. I highly recommend Affinity.

Brett Gibson
Gibson Law Office

Affinity has helped me evolve in my legal career

Affinity has helped me evolve in my legal career. The level of support and expertise is to be applauded.

Shatrice Miller
Office of the Attorney General

Quick response time!

Affinity has been terrific in answering and helping with any issues that come up. Their quick response time has been greatly appreciated. I would highly recommend them.

Kathy Rice
Glenn Robinson Cathey Memmer & Skaff

Great to work with.

Affinity has been great to work with. Very prompt and efficient.

Susan A Waddell
Guynn, Waddell, Carroll & Lockaby

Extremely responsive!

Affinity Consulting has always been extremely responsive to any issues that have risen at our firm.

Michelle Schenck
Andrews & Manno, P.A.

Affinity Consulting Group has been an instrumental partner to our firm.

Affinity Consulting Group has been an instrumental partner to our firm. Transitions are rarely easy, but working with ACG has made our lives much easier as we continue to improve our firm’s technology and efficiency. From helping us choose the right product, to implementation and training, I wouldn’t want to do it without them. They have even made great referrals to us for projects they are not involved in. Thanks Affinity!

Kari Ramirez
Bugbee & Conkle, LLP

Affinity Consulting continues to be my favorite vendor.

Affinity Consulting continues to be my favorite vendor. The consultants are knowledgeable and friendly and their customization of Time Matters and Hot Docs to suit our firm’s needs has increased our productivity and efficiency immeasurably.

Christopher Borg
Starr Associates LLP

Daily Software Frustrations Solved!

Karen – your latest POWER PLAY webinar session was phenomenal. Barron always is. But this one was uber pertinent to my daily software frustrations. I am using the coupon and buying the manual today. Tell Barron he was just great, as always.

Trey Hanna
Hanna Law Firm

Very Helpful!

I learned more in one hour with Mr. Henley than in twenty years of fumbling. Very helpful.

Susan Bertram
Colorado Bar Association

Knowledgeable and reliable!

I cannot recommend [Affinity’s] YourBooks highly enough! For the last several years, we have used the experts on the YourBooks team for help with posting, billing support, bank reconciliations, month-end and year-end services. Kathy and Cindy are both knowledgeable and reliable! They have also been so important to our continued functioning when we need to fill in gaps due to staff changes!

Mary Lou Miller Wagstaff
Wagstaff Law Office, P.A.

Affinity has saved me money…

I am pretty savvy with all things IT, but it is nice to have the Affinity team as a backup when I have an issue resolving something myself. Affinity has saved me money by allowing me to get help on an hourly basis a few times a year without the need to buy an annual tech support package.

Russell Taylor
Daniels & Taylor

They provide so much that it’s hard to capture in a testimonial!

Affinity provides phenomenal information through articles, research, webinars, and podcasts. We have used their training courses and taken advantage of their articles as a starting place for our own research or as confirmation that we are on the right track. They provide so much that it’s hard to capture in a testimonial!

Carol Vandemark
Burgeon Legal Group LTD Co.

Affinity is always ready and willing to jump in and help!

Affinity’s Steve Best truly is one the best!!! Affinity is always ready and willing to jump in and help. We always get a timely response, and they do a great job.

Cindi Higgs
Ballard & Watson

Our members really appreciate their expertise…

The New Hampshire Bar Association has hosted Affinity’s Barron Henley and Paul Unger for a number of years. They offer not only technology programs, but law practice management programs in general. Our members really appreciate their expertise.

Joanne Hinnendael
NH Bar Association

Affinity puts my mind at ease…

Working with Affinity puts my mind at ease. Whether we come to the Affinity team with new product needs or problems with existing products, I know that their professionals will handle my issues with speed and expertise. It is a relief to have support like that, knowing that they always have our backs.

Christopher Borg
Starr Associates LLP

We will use Affinity again!

Affinity made the daunting process of implementing new programs and training much more manageable. The process was less time-consuming than previous implementations on my end because of their help, the process was smooth and timely, and the training they provided was the true key to our success. They help you work all of the kinks all the way out, and the customer service and communication was top-notch. We will use Affinity again!

Kari Ramirez
Bugbee & Conkle, LLP

A trusted source of information and expertise…

Affinity is a very trusted source of information and expertise that lawyers desperately need, and especially small firms and solo practitioners.

Nancy Sponseller
Law Office of Nancy L. Sponseller

Don’t think twice. Go Affinity!

We have the privilege of working with Cindy Melfa, who has assisted our staff with PCLaw training. Cindy is an excellent trainer. She knows her stuff, and it has been a pleasure to work with her. If you have any doubts, don’t think twice. Go Affinity!!

Dilcia A Scotland
E. Martin Davidoff

Just when you thought your mastery of Microsoft Word was “good enough”…

Just when you thought your “mastery” of Microsoft Word was “good enough,” along comes Affinity’s Barron Henley to disabuse you in style (or as Word calls it, “Styles”).

Stephen W. Baum
Stephen W. Baum, P.C.

Gladly and wholeheartedly recommend!

Affinity always has the answers I need to solve my practice technology problems. They have dramatically improved our efficiency and productivity. I gladly and wholeheartedly recommend them to all my colleagues.

Jennifer Gilk
Gilk Legacy Law PLLC

Excellent client support!

Affinity provides excellent client support! They are responsive, knowledgeable, and thorough. They recently assisted with our server upgrade, and it was an all-around great experience!

Diane Stiffel
Caudle & Spears, PA

Through the guidance of Affinity, our firm performs at peak level…

Our firm has had a long-term relationship with Affinity Consulting. We rely heavily on their expertise and recommendations when it comes to the software programs we use. We feel that through the guidance of Affinity, our firm performs at a peak level when it comes to the technology used by our staff members. We feel confident that Affinity is always abreast of the current trends and there is always someone looking out for us to make sure we remain technology-efficient.

Jacqueline Glade

Extremely knowledgeable and accessible

We have been very pleased with the support of Affinity during our transition to Actionstep. Our Affinity team is extremely knowledgeable and accessible, and have made the process go more smoothly than expected. I would highly recommend their services as a good investment in getting the most out of your document and practice management software.

Tamara Marshall
Zanck, Coen, Wright & Saladin, P.C

Always there when I need them!

Affinity is always there when I need quick software support or suggestions for improving file storage and document production. I couldn’t handle the caseload I have without them!

Elizabeth McMahon
Law Office of Elizabeth McMahon

Affinity gives us more time to focus on what is really important…

Kathy and everyone at Affinity Consulting (YourBooks) have helped us to go from spending a day in “attorney time” on billing matters to an hour or less now, which gives us more time to focus on what is really important to us and our clients… addressing crucial issues in family law and making a difference to people in difficult times. Kathy is flexible, a joy to work with and truly caring about our needs. Britt Lorish even called me around 10:30 p.m. one night when I was having a hard time getting bills out in the early stages before we started using YourBooks! That kind of dedication is something to be celebrated, and appreciated.

Bonnie Humphrey
Humphrey Law Office PC

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