Affinity Consulting Blog

So many decisions. As you know all too well, running a firm is not for the faint at heart. And you make a lot of decisions and a lot of recommendations that steer the ship.

We work with a lot of firms on process efficiency, and thinking differently about how they get their work done. As we all know, change is hard, and none of us do a really great job about consistently thinking about better ways to do the things we do over and over again.

Traditional models of pricing legal services are not likely to work in the future. Indeed, they are not working well today. An article by Michael Chasin published on the Law Technology Today site explains why. In the article, Chasin mentions a couple of terms that most lawyers are not familiar with - yet.

Affinity Partner Britt Lorish and Peter Glowacki (attorney and co-author of E-Learning for Law Firms) spoke at ABA TECHSHOW 2015 about law firm efficiency.

“Efficiency is key to competing in the marketplace these days,” said Lorish. “These days clients expect more from outside counsel. You can’t just do the same stuff you’ve done for 20 years.”

For a summary of the presentation, visit the ABA website.


Promoting from within can be one of the most powerful management tools leveraged by a default law firm.

Conversely, it can be disastrous - one of the greatest pitfalls if not done with certain care. As studies suggest, promoting from within improves staff productivity and morale.


Standard Operating Procedures (SOPs) are the cornerstone of any successful law firm operation. SOPs help prevent mistakes and curb waste by providing staff with structure and a clear roadmap to follow. Without them, law firms suffer from inconsistency, chaos and lack of control. Likewise, having SOPs is a must for legal IT departments. From lost equipment to lost passwords and data, not having written policies and procedures can create liability and losses that are sometimes unrecoverable.

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